In my line of work there are things that are installed the same way no matter where those things are installed and we call those things "typical," but there are other things that are area specific and have no typical installation procedures so when I say "There is no typical. Stop saying typical," it's kind of best for everyone if the word typical gets stopped being used.
So he'll print out the email that someone had emailed to him and he'll write his little notes on it and then hand the printed-out amended email to me.
FORWARD THE DAMN EMAIL!
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