So, I get a call from Operations, there is some confusion about a piece of paper work.

"Let me look it up," I said and started searching the papers strung atop my desk.

"You're just rustling papers aren't you? You're not actually looking. That's okay, I use that too. "I'm looking but can't find it.""

I never thought about just rustling papers. I've always used the 'let me put you on hold' trick.