The Best I Can Promise is to Listen...

I can't promise answers, which I readily admit I usually don't have, but I usually make an effort to listen.

A lot of folks come by my area and tell me their stories, and I was wondering why, because the standard replies are "I hear you", "Yeah, so and so has a similar problem", "I can't believe that was asked of you", "I can have him eliminated if need be" or something similar with assorted knowingly nods, sighs, laughs, shrugs, tssch's, eye rolls, head shakes.

Surprisingly, that's probably when I'm at my most sincere.

I need to get more broken dryer stories, because then I might have an answer.